: Never unplug the headset while the progress bar is moving, as this can permanently disable the USB sound card. If you'd like, I can help you: official download link for this specific file. Troubleshoot why your PC isn't recognizing the headset even after the update. Check if your headset is the HP or Kingston
If the firmware installation failed halfway through and the dongle no longer lights up, keep the tool open, switch to a different USB port, and attempt to run the update again. The recovery bootloader in the chip can often self-heal if flooded with the correct firmware signal again.
Your HyperX Cloud II headset must be connected via the .
: Improves volume levels and mic monitoring when used with PS4 and PS5.
until the progress bar reaches 100% and a "Successful" message appears. Power Cycle hyperxcloudiifirmwareupdaterrev0010 exe file 2021
Once the status bar fills and displays a success message, click or Close .
Disconnect all other USB audio devices to prevent hardware conflicts.
Plug the USB connector back into the computer to complete the update process. Troubleshooting the Firmware Update Process
If you are unsure if this firmware applies to your specific HyperX Cloud II model, I can help you: : Never unplug the headset while the progress
If you are experiencing a specific issue with your headset, let me know (PC, PS5, Xbox), your current firmware version , or the exact error message you are seeing so I can provide a targeted fix. Share public link
The HyperX Cloud II remains one of the most popular gaming headsets ever made, celebrated for its comfort and balanced sound signature. However, like any USB-dependent audio device, it occasionally requires firmware intervention to maintain compatibility with modern operating systems, console hardware, and specific gaming applications.
Close all open audio applications, games, and media players.
remains one of the most iconic gaming headsets ever made, but even legendary hardware needs software refinement. The , released in late 2020 and widely adopted throughout 2021, was a pivotal utility designed to modernize the headset's USB sound card performance for the latest generation of consoles and PC operating systems. Purpose and Compatibility Check if your headset is the HP or
To help you get your headset working perfectly, please let me know: What are you currently running?
) is a legendary gaming headset renowned for its comfort, durability, and excellent audio performance. However, to maintain optimal performance and resolve specific issues—such as microphone malfunctions, sound imbalances, or USB sound card connectivity issues—a firmware update is often necessary.
Open the .exe file. It will show your current version and the target (0010).
or shut down your PC during this process.
: Resolves a bug where the microphone volume would randomly drop or mute in Windows 10 and 11.