The printer model doesn't support the specific option you clicked (e.g., trying to reset a secondary "Platen" absorber when the printer only has a "Main" absorber). The Physical Reality: Don't Ignore the Pads
To help narrow down the instructions for your exact situation, could you provide a bit more context?
A commercial alternative costing about $10-15 per reset. Works via online activation and supports more printer models than free tools. More user-friendly with a modern interface.
Look at the top-right corner of the software window. The tool should display a connected USB port number. If all buttons are greyed out, your printer is not correctly in Service Mode, or your USB cable is faulty. canon service tool v5204
A: No. TS series printers require V5400 or newer. Using V5204 will likely fail or crash.
The software cannot communicate with the printer or access the command function.
The software UI will open, divided into tabs: Main , Test Print , Auto , and Clear Ink Counter . The printer model doesn't support the specific option
Clears the internal storage tally for the ink absorbers, clearing error codes like 5B00, 1700, and 1702.
If this is your very first reset after several years of ownership, the physical pads likely have enough residual capacity to dry out and handle one more cycle. You can safely proceed, but keep an eye out for leaks.
When your Canon printer suddenly stops working, displaying cryptic error codes like "5B00" or "Waste Ink Absorber Full," it is often not a mechanical failure, but a digital safety lock. The is specialized software designed to unlock these printers, reset internal counters, and get you back to printing without buying a new machine or visiting a service center. Works via online activation and supports more printer
MG2570S, MG3570, MG5550, MG5650, MG5750, MG7550 Pixma IP Series: iP2770, iP2870, iP7270, iP8770 Maxify Series: MB2000, MB2300, MB5000 Crucial Step: Entering Service Mode
Turn off the printer completely but leave the power cord plugged in.
The green/blue power light will flash for a few moments and then stay solid. If the light stays solid green, your printer has successfully entered Service Mode. Your computer may display a "Found New Hardware" prompt; ignore or close this. Step-by-Step Guide: Resetting the Ink Counter with V5204
Once the printer is in Service Mode, follow these steps carefully to clear the error:
After replacing a print head, the tool can register the new head ID and perform precise alignment routines.