To understand the error, you must understand the process. "Pairing" is a security handshake designed by Apple. When you connect an iOS device to a computer for the first time, the device asks, “Trust this computer?” When you click "Trust," the computer generates a pair of cryptographic keys.
Select or Uninstall (if uninstalling, restart the computer afterward).
Start with the simplest checks and move to the more technical ones.
Apple introduced a security feature that disables USB accessories if the phone has been locked for more than an hour. This can interfere with pairing. imazing pairing failed
Select all files within this folder and move them to the . (Do not delete the lockdown folder itself, just its contents). Enter your Mac administrator password to confirm. Restart your Mac. 4. Reinstall Apple Drivers and Components
Ensure you are running the latest version of iMazing. As of late 2025, provides full compatibility with iOS 26 and the iPhone 17 lineup Facebook Post . Open iMazing. Click iMazing in the menu bar > Check for Updates .
Download and install the latest standalone Apple Software Update tool from Apple’s website (or reinstall iTunes). This refreshes the "Apple Mobile Device Support" service which iMazing relies on. To understand the error, you must understand the process
If you previously tapped "Don't Trust" or the certificate is corrupt, you must reset it. Disconnect your device from the computer.
iMazing (Windows) ➔ Edit Menu ➔ Preferences ➔ General ➔ Reinstall Mobile Device Services
On your iPhone or iPad, go to .
Disconnect your device, remove any USB hubs or extenders, and plug your cable directly into a different USB port on your computer (preferring USB 3.0 ports on desktops, usually located at the back). Ensure you are using an official Apple or MFi-certified Lightning/USB-C cable.
Ensure both your computer and iOS device are on the exact same local network band (e.g., both on 2.4GHz or both on 5GHz). Open iMazing and navigate to the device options sidebar.