A damaged clip or a corrupted project database.
A very common cause for unexpected freezing is a specific transition. If the error occurs during playback, the issue is likely at the exact moment the freeze happens.
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If these steps don't work, check your . Look under "Windows Logs > Application" to see the specific faulting module. This often points directly to the file causing the crash.
When you see the "not responding" message, follow this protocol before clicking "Close program." A damaged clip or a corrupted project database
Use (free tool) to extract media and timeline as AAF/XML, then import into a new project.
If the quick fixes didn't work, the problem is likely at the operating system level. This public link is valid for 7 days
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Ensure your project resolution and frame rate perfectly match your primary source footage.
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