What are you using (Windows 10, Windows 11, or Mac)?
Locate the search bar or navigate to the headsets section and select . Look for the Firmware Update section.
The updater will display your current firmware version and the new version available. Click the button.
Click the download link for the latest firmware version (e.g., v0010 or newer). The file will typically be an .exe (executable) file. download hyperx cloud 2 drivers
: You must connect the headset via the USB sound card (not the 3.5mm jack) for the firmware updater to recognize the device.
Because the headset is plug-and-play, you do not need to install a driver manually. Windows will automatically install the necessary generic audio driver when you plug in the USB sound card.
Ensure the headset remains plugged in throughout the process to avoid bricking the device. What are you using (Windows 10, Windows 11, or Mac)
The 7.1 virtual surround sound, volume controls, and mute toggles are processed directly by the physical USB sound card mix-amp attached to your headset cable.
The is a "plug-and-play" device, meaning it typically does not require dedicated drivers to function on Windows. If you are experiencing issues, you may need a firmware update for the USB sound card rather than a driver. Official Downloads & Support
Ensure the 7.1 button on the center of the USB control box is illuminated. The updater will display your current firmware version
Right-click the speaker icon in your system tray (bottom right corner of your screen) and click .
Here is the official method to get the latest drivers and control software:
A: Partially. The wireless version uses the NGENUITY software for drivers and EQ settings. You do not need the USB dongle firmware listed above; that is only for the wired version.
If you encounter issues with your HyperX Cloud II headset or drivers, try the following:
This guide will explain exactly how the HyperX Cloud 2 handles drivers and how to ensure your headset performs perfectly. The Short Answer: Does the HyperX Cloud 2 Need Drivers?