The free tablet benefit offered through the Affordable Connectivity Program (ACP) has been discontinued nationally. Some customers who were approved before the program ended may still receive their device. New applicants should not expect free tablet offers.
Before starting, ensure you meet one of the following requirements: Program Participation:
With the rise of SIM-swapping fraud, securing your Q Link account is vital. Here is how to stay safe after your session.
If you did not receive an email with a verification or activation link after signing up, it is likely that the email was filtered into your spam folder. Check your email client's spam or junk mail folder. If it is not there, you may have accidentally entered your email address incorrectly during sign-up. You can try to restart the application process with the correct email or contact customer support. qlink create account
Even though your service is free, Q Link requires a valid payment method on file for upgrades and taxes. Go to the "Billing" section and add a credit/debit card or PayPal. This is not for monthly fees but for incidentals like buying a new SIM replacement.
Most "new" Q Link inquiries are now redirected to StandUp Wireless. If you try to sign up, you may be prompted to complete your enrollment through them instead.
Choose whether you are applying based on income or program participation. Check the specific boxes that apply to your household. Step 5: Upload Your Documents The free tablet benefit offered through the Affordable
Once your application is submitted, Q Link will review your information and documentation. This process can take several days. If you are approved, you will be notified via email, and Q Link will send you a welcome package containing your . This kit will include the SIM card and an instruction manual.
Your household income must be at or below 135% of the Federal Poverty Guidelines.
QLink will first ask for your ZIP code to verify that service is available in your area. Before starting, ensure you meet one of the
| | Details | Best For | |--------------------|-------------|---------------| | Phone | 1-877-511-3009 (toll-free) | Account issues, activation help | | From Your StandUp Phone | Dial 611 | Free direct customer care | | Online Dashboard | standupwireless.com/members | Plan changes, usage tracking | | Email | support@standupwireless.com | Non-urgent inquiries |
Disclaimer: Features, URLs, and customer service numbers are accurate as of the publication date but are subject to change by Q Link Wireless. Always refer to the official Q Link website for the most current information regarding your process.
If you have additional questions or need further assistance, the best resource is the official Q Link Wireless website or their customer support hotline. Take the first step today and secure your connection to the world.
Lifeline service can be suspended if you: