The software is looking for its settings in the wrong directory or expects a different filename (e.g., wc-dataload.xml vs. wc-loader-businessobject.xml ).
If these steps don't work, the configuration file itself might be corrupted beyond manual repair. In this case, renaming the old config file to config_old.ini and restarting the application may force it to generate a fresh, working template.
Open the TECDOC.INI or similar configuration file (usually in the root installation folder). tecdoc loading data failed check the configuration file
Check for obvious path errors. Ensure directory paths use the correct slashes ( / or \ ) matching your operating system. 2. Validate Database Connection Settings
Right-click the TecDoc executable file and select Run as administrator to see if bypassing standard user restrictions resolves the launch error. The software is looking for its settings in
Ensure that the current system user, , or the designated web server user profile (like IIS_IUSRS or www-data ) has explicit Read & Write flags assigned. 4. Clear Cache and Repair Broken Data Imports
Open the file in a text editor (Notepad++ recommended). Check for: In this case, renaming the old config file to config_old
Right-click the database file → → Security . Ensure that the user running TecDoc (usually SYSTEM or the logged-in user) has at least Read & Execute and Read permissions. For updates, Write is also required.